Logical reasoning PrepTest 109 · Section 1 · Question 16

Incorrect. Request — Not to be charged for the 2 weeks of papers he received after failing to prepay for them since not paying should count as cancelation. Relevant rule — #5. Since Mr. Rathanan didn't explicitly request cancellation in writing ahead of the date he wanted to cancel, he didn't cancel his subscription, and thus the paper is justified in denying his request.

Incorrect. Request — Credit for a missing copy. Relevant rule — #3. However, if a replacement copy is available, then the paper is justified in not providing a credit, so they'd be justified in denying Dr. Broder's request.

Correct. Argument or Facts:
Facts

Question Type:
Bizarro Must Be True

Stimulus Summary:
Policies:
(1) Billed every four weeks in advance
(2) Don't receive delivery — Call to receive a replacement
(3) Credit → Reported within 24 hours AND not Replacement available
(4) Request to temporarily stop delivery — 3 days notice before first date
(5) Cancellation → Explicitly requests in writing ahead of cancellation date

Answer Anticipation:
First, let's talk about that question stem. It can be hard to figure out if this is a Cannot Be True or a Bizarro Must Be True. And there is an important difference between them! The former is looking for something that contradicts the stimulus; the latter can have a correct answer that just isn't fully established as true. Here, it's stating that each of the denials in the answers could be justified based on the information in the stimulus. If four of the denials are justified, then they're following the rules, and the correct answer won't. That said, if you viewed this as a Cannot Be True question, we don't think you'd head down the wrong path. The important thing is that you know you're getting rules in the stimulus that you're applying to situations in the answers, and you're looking for the one that doesn't follow the rules.

And there are a lot of rules! Five of them, to be exact. It's important to get each of them outlined so that you can look at the request in each answer, find the relevant rule, and then see if it's applied correctly. The only one that we think is particularly tricky is that third rule, but using the keyword twice ("only if") just means that you've got two necessary conditions—an AND statement.

Let's head to the answers and figure out which rule applies in each case then determine if it follows it.

Answer Explanation:
Request — Credit for delivery during a vacation week. Relevant rule — #3 and #4. Since she requests credit rule #3 might play a role here but Ms. Herrera also attempted to temporarily suspend her subscription so rule #4 is more applicable. And since she requested a temporary stop on Wednesday to start five days later she followed rule #4 and thus the paper should have received the suspension. As such while we don't know what the recompense should be for Ms. Herrera we do know that she followed the rules so denying her request isn't justified and this is the correct answer.

Key Takeaway:
While knowing the question type is important not all questions will neatly fall into one of the provided categories. Or even if it does it might be phrased in a way that makes it difficult to determine which question type it is. When this happens it's more important that you understand what the question is asking than that you can put it into the right bucket. You should definitely spend time on the question stem so you know what it's asking but don't get so wrapped up in these more complex ones that you don't have time to answer it!

Incorrect. Request — Not charged for some papers after her phoned—in cancellation date. Relevant rule — #5. To cancel, Ms. Jackson needed to request the cancellation in writing, not over the phone. So I'm sorry, Ms. Jackson, but the paper is justified in denying your request.

Incorrect. Request — Credit for a missing copy. Relevant rule — #3. To receive credit, Ms. Silverman needed to report the missing issue within 24 hours. However, even though there's a good reason she didn't report it in that time period, she missed the window, and so the paper is justified in denying her request.