PrepTest 116

Incorrect. The Customer's response addresses timeliness and cost, not reliability, so this answer is out of scope.

Incorrect. This isn't a misinterpretation—it's what the Shipping Coordinator says.

Incorrect. The Customer refers to paying for air express over ground carrier as requiring extra money, so she doesn't misinterpret the Shipping Coordinator's statement on cost.

Correct. Argument or Facts:
Argument

Valid or Flawed:
Flawed

Question Type:
Misinterpretation

Stimulus Summary:
SC: Air express → Arrive tomorrow morning
Ground carrier → Arrive tomorrow or the next day
Shipping via ground carrier is cheaper.

C: not Air express → not Arrive tomorrow, so I have to pay the extra money.

Answer Anticipation:
Air express will guarantee that the shipment will arrive the following day, which appears to be a requirement for this customer. However, she seems to believe that it's the only option for getting the shipment by tomorrow. The Shipping Coordinator doesn't guarantee that the ground carrier can get the shipment there by the following day, but it's possible—so there is an option that might get it there tomorrow that doesn't require the extra cost.

So how is this likely to be phrased in this Misinterpretation question? One of two ways. Either she misinterpreted his statements to mean that the ground carrier can't get the shipment there by the following day, or she misinterpreted his statements to mean that not shipping by air express will guarantee the shipment doesn't make it there by the following day.

Answer Explanation:
This answer reflects the Customer's misinterpretation. While the Coordinator doesn't guarantee that a shipment sent via ground carrier will arrive the following day, he does raise it as a possibility. However, the Customer treats air express as the only option for getting it there the next day. She therefore misinterprets the Coordinator's statement that air express guarantees the shipment arrives tomorrow to a statement that only air express can possibly get it there tomorrow, as this answer states.

Key Takeaway:
Misinterpretation questions are somewhere between Errors in Reasoning and Point at Issue questions. Identify what concepts show up in both statements, and then see which one is treated as having two different meanings/implications.

Incorrect. The debate is between two shipping methods for a single package, not a general rule about the connection between cost and shipping speed, so this answer is out of scope.