I can't scroll down. Using iPhone.
Started by
William-Jones
· started 2018-12-20 15:38
· last activity 2018-12-20 22:01
· 1 reply
Hi! I can't seem to scroll down even on the sides of the iPhone.
-
Ravi
· 2018-12-20 22:01
@William-Jones,
Sorry to hear you're having technical difficulties. I've alerted our technical team about this. In the meantime, here are some things you could try that might resolve the issue:
1) Do you have an iPad or a laptop? Try viewing this question on either of those devices. I'm looking at the question on an iPad Pro right now and have no difficulties with scrolling.
2) Try logging out/exiting the app and restarting it. Sometimes a simple restart can resolve the glitch. This has solved similar issues for me in the past.
Hope this helps. As mentioned, our tech team is looking into this.
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